Phone us on 0800 169 4651


Regional Hearing Services Ltd

Head Office:
The Hearing Room
111-113 Fore Street
Saltash
Cornwall PL12 6AE

Email:
enquiries@
regionalhearingservices.co.uk

Digital hearing aid technology
Your Questions Answered

 

 

Q

Where to do I go to get Hearing Aids?

A

You can go to the NHS who can provide you with hearing aids - you will need to see your GP who will then put you on the waiting list if that is the appropriate course of action.

Or, you can see a private hearing aid dispensing company like ourselves who can only use Registered and qualified hearing aid dispensers to test and advise you about your hearing.

Freefone 0800 612 7992 (ref: WB RH 02) for free advice or to make an appointment.

You can also contact us online now to make an enquiry.

 

Q

How expensive are Hearing Aids?

A

Hearing aids vary in price according to style, electronic features and technology levels.

Price can range from hundreds of pounds to more than £2,500 for some of the most advanced programmable, digitalised hearing aid. Purchase price should not be the only consideration in buying a hearing aid.

Long term aftercare is imperative to ensure that you receive the full benefits from any hearing system.

Product reliability can save repair costs and the frustration of a malfunctioning hearing aid especially if you need continual hearing assistance.

 

Q

What Kinds of Hearing Aids Are Available?

A

Behind-The-Ear (BTE)
These hearing aids are placed over the ear and connected with tubing to custom-fitted earpieces.

In-The-Ear (ITE)
These hearing aids fill the entire bowl of the ear and part of the ear canal. Smaller versions of ITEs are called half-shell and in-the-canal (ITC).

Completely-In-Canal (CIC)
The least visible of hearing aids as they sit in the canal.

Hearing aid options which are (A) appropriate for your particular hearing loss and listening needs, (B) the size, and shape of your ear and ear canal and (C) the dexterity of your hands will all be considered in deciding what type of hearing aid is the best for you.

Many hearing aids have special telecoil "T" switches to aid in use of the telephone and certain public sound systems. Discuss your need for a T-coil switch while you are considering hearing aid options.

 

Q

Will I Need a Hearing Aid for Each Ear? (Binaural)

A

Usually, if you have hearing loss in both ears, using two hearing aids is best.

Listening in a noisy environment is difficult with amplification in one ear only, and it is more difficult to distinguish where sounds are coming from. If, however, the quality of hearing in one ear is very different from the other, one hearing aid may be better than two.

 

Q

What Other Questions Should I Ask?

A

Ask about charges for the hearing evaluation, dispensing fee(s), and future servicing and repair. We only charge for the actual hearing aids and repairs to them if needed. However, each hearing aid comes with at least a 2-year warranty, and in many cases a 4-year warranty.

Enquire about the trial period policy and what fees are refundable if you return the hearing aid(s) during the trial period. All our hearing aids are sold with a 30-Day Money-Back guarantee.

Ask about the warranty coverage* for your hearing aids and the consumers' protection that a company must provide. (*See above.)

 

Q

What Will Happen at My Hearing Aid Fitting?

A

The fully qualified hearing audiologist will fit your hearing aids and then, whilst wearing them, an evaluation is carried out as to whether adjustment is needed.

Next, you will receive instruction about the care of your hearing aids, the batteries used to power them, a hearing rehabilitation programme will be discussed, general expectations and helpful communication strategies.

You will also practice properly inserting and removing the hearing aids and batteries.

 

Q

How Should I Begin Wearing the Aids?

A

Start using your hearing aids in quiet surroundings, gradually building up to noisier environments.

Note where and when that you find the hearing aids beneficial.

Be patient and allow yourself to get used to the aids and the "new" sounds they allow you to hear.

Keep a diary to help you remember your experiences.

Report any concerns on a follow-up appointment.

 

Q

How can I get the best out of my Aids?

A

Keep hearing aids away from heat and moisture
As with all non-waterproof electronic equipment, hearing aids do not mix well with water! Moisture can cause corrosion inside the aid itself and can clog the tubing.

Never shower, bathe or swim wearing your aids. But if they do get wet, try to remove the battery as soon as possible and leave it to dry out for several hours. Don’t however be tempted to speed-up the drying process by placing the aid in a microwave or oven, or even using a hairdryer.

Storing the aid overnight in an air-tight container with silica gel crystals (available from all of our branches) is a good way to absorb any moisture.

Change batteries regularly and turn them off when not in use
Always carry replacement batteries with you, as they can die quickly and unexpectedly. For a longer battery life, ensure that you turn your aids off at night or when not in use. Also check the battery and the battery contacts for corrosion - if you notice a white powdery substance on the battery, remove and replace it immediately.

Clean your aids regularly
Wax is one of the most common causes of loss of performance. To get the best from your hearing aids, it is important to clean them regularly, and ensure that there are no obstructions to the microphone inlet.

The outside of the hearing aid can be cleaned with a soft tissue or cloth, but it is a good idea to let your hearing aid audiologist thoroughly inspect and clean your aid at least every six months.

Do not use hair products or cosmetics while wearing hearing aids
Some hair care products contain alcohol which can actually break down the hearing aid material. Perfume, talcum powder and shaving cream etc can block and cause a build-up of debris in the microphone opening.

Don't drop them!
When you first learn how to insert your aids into your ears, it is a good idea to sit with a cushion or towel on your lap in case you should happen to drop them. Dropping them onto a hard floor can cause significant damage to your aids.


For TOTAL peace of mind, consider taking out a warranty!

 

For further advice, or to make an appointment, then give us a call on:-

Freephone 0800 612 7992 (ref: WB RH 02)
Monday to Friday between 9am and 5pm.

Alternatively, contact us online now!